Privacy Policy

Last updated: [23/09/2025]

This Privacy Policy explains how International House Turkey collects, uses, stores, and protects personal information when you visit our website https://ihturkey.com, register for our courses, or interact with us online or offline. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other relevant regulations.

1. Information We Collect

We may collect the following types of information:

Personal Identification Data: Name, surname, email address, phone number, nationality, and postal address.
Educational & Professional Data: Academic background, qualifications, work experience, and application details for teacher training programs.
Financial Data: Payment details for course fees (processed securely through third-party providers).
Technical Data: IP address, browser type, operating system, and cookies for analytics and website performance.
Communications Data: Messages, inquiries, and feedback submitted through our website forms or email.

2. How We Use Your Information

We use personal information for the following purposes:

To process and manage course applications and admissions.
To communicate with you regarding your application, registration, or inquiries.
To deliver online and face-to-face training services.
To process payments and issue invoices.
To meet accreditation, quality assurance, and reporting obligations (e.g., Cambridge English).
To send updates about upcoming courses, promotions, or news (only if you have given consent).
To improve our website, services, and user experience.

3. Legal Basis for Processing

We process personal data based on:

Contractual necessity (when you apply or register for a course).
Legal obligations (e.g., financial record-keeping, compliance with education regulations).
Legitimate interests (improving our services, maintaining records of graduates).
Consent (for marketing communications and optional services).

4. Sharing of Information

We do not sell or rent personal data. However, we may share information with:

Accrediting and Partner Institutions (e.g., Cambridge English, International House World Organisation, partner universities) for certification, course validation, or regulatory compliance.
Service Providers (IT, payment processors, marketing platforms) under strict confidentiality agreements.
Legal Authorities where required by law or to protect our legal rights.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Application data may be retained for up to 7 years in line with education and auditing requirements.

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

7. Your Rights

Depending on applicable laws, you may have the following rights:

Access to the personal data we hold about you.
Rectification of inaccurate or incomplete data.
Erasure (“right to be forgotten”) in certain cases.
Restriction or objection to processing.
Data portability.
Withdrawal of consent (for marketing communications).

To exercise your rights, please contact us (see Section 10).

8. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside Turkey, please note that your information may be transferred and stored in countries where data protection laws may differ. We ensure adequate protection through contractual safeguards or international agreements.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at: